Terms and conditions - Patricia L'Écuyer

GENERAL

Welcome to the “www.patricialecuyer.ca” website of Académie Patricia L’Écuyer (hereinafter referred to as the “Website”). Please read these Terms of Use (the “Terms of Use”) carefully before browsing our Website.

By browsing the Website, you acknowledge and agree to all of the Terms of Use set forth herein as well as those set forth in the Privacy and Personal Information Policy (the “Privacy Policy”). In addition, you agree to comply with the Terms of Use and privacy Policy and not to make any use of the Website that violates the law or that could harm in any way Académie Patricia L’Écuyer, its subsidiaries, related companies or partners, as the case may be. Académie Patricia L’Écuyer reserves the right to modify the Terms of Use at any time and without notice. With each new visit to the Website, you will be deemed to have read the changes to the Terms of Use and the Privacy Policy and to have accepted them through your use of the Website. Also, we recommend that you consult the Terms of Use when using this Website.

If you do not agree with these Terms of Use and the Privacy Policy, we ask that you do not browse the Website or view its content. Académie Patricia L’Écuyer cannot be held responsible for any damage, disturbance or inconvenience suffered as a result of browsing the Website.

You are at all times responsible for your customer account, usernames, passwords and all transactions made on the Website. Any information you transmit to us must be truthful and belong to you. It is strictly forbidden to usurp the name or identifier of others. Do not disclose your passwords or identification codes.

You may not transmit any data to the Website containing messages of a commercial nature.

Académie Patricia L’Écuyer reserves the right to disconnect the Website or to interrupt its distribution at any time, at its sole discretion and without notice. We make no warranty as to the maintenance of the Website and online purchases. Académie Patricia L’Écuyer assumes no responsibility for any harm or inconvenience that may be caused by the closure or interruption of the Website.

All content of the Website is the exclusive property of Académie Patricia L’Écuyer or is used under license. This content is protected by copyright and trademark laws and more generally by intellectual property rights, as the case may be. It is strictly forbidden to copy, reproduce, publish, redistribute, transmit or use in any way all or part of the Website without the prior written consent of Académie Patricia L’Écuyer.

From time to time, Académie Patricia L’Écuyer may place hyperlinks on the Website directing you to other websites. You click and follow these links at your own risk. Académie Patricia L’Écuyer declines all responsibility for the content and information that may be found on these other sites. In addition, you should in no way infer or presume from the presence of such links to websites, trademarks, products or services that they are related in any way to Académie Patricia L’Écuyer, that we approve, are affiliated or associated with them or that we are legally authorized to make use of them.

However, we invite you to send us any comments you may have about the links on our Website by contacting our service by email at patricialecuyer@hotmail.com, or by phone at 450 694-1783.

LIMITATION OF LIABILITY OF ACADÉMIE PATRICIA L’ÉCUYER

Académie Patricia L’Écuyer takes commercially reasonable steps to keep the information on the Website up to date and accurate. However, errors or omissions may occur. Académie Patricia L’Écuyer makes no warranty or representation as to the accuracy or completeness of the information presented on the Website, which is provided as is, with no warranty, whether express or implied.

To the extent permitted by applicable law, Académie Patricia L’Écuyer discones all warranties, express or implied, including, in particular, implied warranties of quality and fitness for its use, non-infringement, freedom from computer viruses, and warranties adinate of established commercial practices or the manner of performance or operation of similar sites.

Académie Patricia L’Écuyer cannot be held liable for any direct, indirect, special or punitive damages or monetary losses, even after being informed of the possibility that they may be required, in the context of a claim for contractual, extra-contractual or civil liability, or in any other way whatsoever, in connection with the use, inability to use or performance of services or products offered and information or messages gurant on the Website.

The use of the Website and the interpretation of the Terms of Use are governed by the law applicable in the Province of Quebec. Any dispute concerning their application or interpretation must be submitted to the competent courts of the province of Quebec, in the district of Saint-Jérôme to the exclusion of any other. If any provision herein is held to be invalid, this shall not invalidate any of the other provisions.

Académie Patricia L’Écuyer, attaches great importance to respect for the privacy of its customers. Accordingly, we have developed this policy regarding the collection, use, disclosure and management of personal information.

All personal information about a customer collected on our Website during telephone, email or written communications, or during a visit to our establishments is subject to this Privacy Policy.

COLLECTION OF PERSONAL INFORMATION

Personal information is information that concerns a natural person and that makes it possible to identify him, regardless of the form in which it is recorded: written, graphic, audio, visual, computerized or other.

We may ask you for personal information in the following situations:

When you request certain information about our products and services;
If a credit or debit card is used during your purchase, we will collect your credit or debit card information and your signature.

When returning goods or when requesting a refund or exchange, you will be asked for your name, telephone number, postal address and e-mail address

For any installation service or when you request a repair service for a product;
When you wish to purchase services, you will be asked for your name, telephone number and postal address.

When you call Académie Patricia L’Écuyer;
In order to ensure a quality service, it may be that identifying information, such as your name and a phone number to reach you (do we have to be explicit about some types of information… NAS, …), are requested from you.

When you enter a contest, you are responding to a survey;
When you complete a survey, questionnaire or contest, we may collect your name, address, telephone number and email address. During a survey, questionnaire or contest, we may offer you the opportunity to subscribe to our newsletter distribution list so that you are aware of various in-store and online promotions. We may also photograph contest winners in order to display their photo on our Website or in our establishments.

When you apply for a job at one of our institutions;
When you apply for a job with Académie Patricia L’Écuyer, you will be asked for your name, telephone number, work experience, references, email address and address.

During a visit to the Patricia L’Écuyer Academy Website, for the collection of cookies, IP addresses and visit histories;
We may use Internet servers that track information about individuals visiting our Website through so-called “cookies” (better known as “cookies”). These cookies allow, among other things, to identify the visitor’s domain name, the time and day of visits, Internet Protocol (IP) addresses, browser type and version, and the pages that have been viewed. This information may be aggregated into collective data and may be transmitted to third parties for research or statistical purposes.

Please be aware that this information does not disclose your identity and does not allow you to give enough details about your identity to allow you to communicate with you. It is only collected for the purpose of managing and improving our Website and to fix technical problems that may affect it. Académie Patricia L’Écuyer may from time to time use applications such as Google Analytics or other similar applications to collect information regarding the traffic and optimization of its Website.

Please be aware that if you do not want to accept these cookies, you can set your Internet browser to automatically refuse them or to inform you of their appearance.

USE OF PERSONAL INFORMATION

Académie Patricia L’Écuyer may use your personal information for various commercial purposes, including, but not limited to, for the following purposes:

to identify and maintain relationships with its customers, employees and suppliers;
to provide and maintain quality service;
in order to respond quickly and efficiently to the needs of its customers, whether in store or by telephone;
in order to process orders and ensure an appropriate delivery service;
for the purpose of collecting statistics and for the management of the Website;
in order to organize and diversify the competitions offered by Académie Patricia L’Écuyer;
for the purpose of preventing fraud and computer errors such as, for example, when making a purchase by credit card or when returning goods.
Please note that personal information may be disclosed by Académie Patricia L’Écuyer in connection with the execution of a search warrant, investigation or court order. We may also disclose your personal information for the purpose of obtaining payment of a debt owed to us by you.

CONSENT

Académie Patricia L’Écuyer only collects, uses or discloses your personal information with your consent, except in cases where required or permitted by law. When you provide us with personal information, you consent to the use of your personal information as set out in this Privacy Policy.

To withdraw or change your consent to the use and disclosure of your information, you may contact us at any time at the following address: patricialecuyer@hotmail.com.

DISCLOSURE OF PERSONAL INFORMATION

Académie Patricia L’Écuyer will not disclose your personal information to any third party unless you have consented to it or unless we are required to do so by law. Similarly, Académie Patricia L’Écuyer will not trade, sell or rent your personal information without your consent.

Your information may be disclosed to our suppliers in connection with a request for parts under warranty, as well as to our transport suppliers.

Personal information is considered an asset and, in the event of the sale or assignment of title deeds of Académie Patricia L’Écuyer, this information will be transferred as one of the assets of Académie Patricia L’Écuyer.

ACCESS TO AND CORRECTION OF PERSONAL INFORMATION

You may have access to the personal information we have about you and you may have it corrected.

To update or rectify any personal information that Académie Patricia L’Écuyer has about you, please make a request to the following address: patricialecuyer@hotmail.com.

UNACEPTABLE USE

You are prohibited from using this site to display information not authorized by the Patricia L’Écuyer Academy or to introduce, by any means, any form of information that would have the effect of promoting commercial interests other than those of the Patricia L’Écuyer Academy, the members of its group or its partners or discrediting them.

MODIFICATION OR CLOSURE OF THE SITE

At any time and at its sole discretion, Académie Patricia L’Écuyer may modify the website or its content or even close it, without prior notice.

PROTECTION OF PERSONAL INFORMATION

Académie Patricia L’Écuyer takes the necessary measures to ensure the confidentiality and protection of personal information collected, used, communicated, retained or destroyed.

The information is stored on the servers of our Internet service provider. Personal information is kept for as long as Académie Patricia L’Écuyer deems it necessary. They can be destroyed without prior notice to you.

RESPONSIBILITY

In the event of a change of address, it is your responsibility to notify Académie Patricia L’Écuyer of your new contact details. Académie Patricia L’Écuyer cannot be held responsible if you do not receive the communication sent or if said communication is received at the last minute or by another person if you have failed to make the appropriate changes.

CHANGES

Académie Patricia L’Écuyer reserves the right to modify its privacy policy at any time without notice. We therefore encourage you to periodically review our policy. When you submit personal information under this Policy, you agree to the terms of the Privacy Policy that are then in effect.

PRICE

All prices displayed exclude taxes, delivery charges and any other applicable charges which are however described at the time of the order confirmation. Prices are in Canadian dollars. Prices may change without notice depending on the market. In-store promotions and discounts are not necessarily offered online and vice versa. In the event of an error in the prices, customers will be notified as soon as possible and any order placed on the basis of an inaccurate price may be cancelled or ratified at the corrected price.

DISCLAIMER OF WARRANTIES

All materials, information and services relating to the Website are offered, as is, without any particular representation or warranty, to the extent permitted by law. More specifically, Académie Patricia L’Écuyer, its directors, officers, employees, agents or mandataries, the members of its group and its business partners make no representation or provide any guarantee with regard to the access and operation of the website, nor with regard to the accuracy of the content of the website, including, but not limited to the generality of the foregoing, the availability of the advertised products and services, their merchantability, price, safety, ownership, non-infringement, the effectiveness of the advice, tips and tricks offered on the website or any other form of information that may be processed there.

CHOICE OF LAW

If a dispute arises as a result of this Privacy Policy, the applicable laws will be those in force in the territory of the Province of Quebec. Any dispute arising from this Confidential Information Policy must be brought in the judicial district of Saint-Jérôme, to the exclusion of any other.

COMPLAINTS

For any complaint, comment or suggestion, you can reach us by phone, in person or by email:

Tel. : 450 694-1783